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How to Submit an IT Maintenance Request

How to Submit an IT Maintenance Request

Step-by-step guide for submitting IT maintenance requests through the online form. Learn what information to provide, how to prioritize your request, and what happens after you submit.

Responsible Juan Palomino
Last Update 02/25/2026
Completion Time 16 hours
Members 2
  • Getting Started
    2Lessons · 3 hr
    • Overview
    • Step 1: Start the Request
  • Filling Out the Form
    6Lessons · 9 hr
    • Step 2: Enter Your Name
    • Step 3: Enter Your Email
    • Step 4: Select Your State
    • Step 5: Select Your Store
    • Step 6: Choose Equipment Category
    • Step 7: Set Priority Level
  • After You Submit
    2Lessons · 4 hr
    • Step 8: Describe the Issue & Submit
    • Tips & Next Steps